Terms and Conditions
EDUCOM ACADEMY — A Smart Way of Learning
These Terms and Conditions (“Terms”) apply to your use of the EDUCOM ACADEMY website, digital learning resources and related online services. “Academy”, “we”, “our” or “us” means EDUCOM ACADEMY, located at Laxmi Niwas, J.C. Bose Lane, South Dhadka Road, Asansol – 713302, West Bengal, India.
By accessing or using the website, you agree to follow these Terms. If you are a student under 18, you should use the services with the knowledge and guidance of your parent or lawful guardian where appropriate.
1. Website and Services
The website may provide information about the Academy, educational materials, PDFs, presentations, videos, practice questions, student services, login facilities, notices and links to third-party services. We may add, update, suspend or remove website features when reasonably necessary.
Some services may be available only to eligible students or authorised users and may require login or additional conditions.
2. Student Accounts and Login Security
- Students must use their own assigned Student ID and the registered contact details required by the login process.
- Account access is personal and must not be shared, sold, transferred or used to access another student’s information.
- Keep verification codes, login links and device notifications private. Do not share them with another person.
- Provide accurate information and inform the Academy if your registered contact details need correction.
- Do not attempt to bypass verification, guess credentials, access another account, interfere with sessions or exploit website vulnerabilities.
- Tell the Academy promptly if you suspect unauthorised access to your account.
We may restrict or suspend access where reasonably necessary to protect students, records, the website or our services, or to investigate suspected misuse. We will handle such action in accordance with applicable law.
3. Educational Materials and Permitted Use
Unless a page or resource states otherwise, educational materials provided by the Academy are intended for personal study and classroom learning.
You may access, download or print materials where the website provides those functions, for your own learning or permitted educational use. You must not, without permission or a legal right to do so:
- Sell, commercially redistribute or republish Academy materials.
- Remove copyright notices, logos, author credits or other ownership information.
- Copy substantial materials to another website, app, public group or repository.
- Claim another person’s work as your own or use materials in a way that infringes intellectual property rights.
- Use materials to harass, defame, deceive or harm another person.
Third-party materials remain subject to their respective owners’ rights and licence terms. If you believe content on our website infringes your rights, please contact us with sufficient details for review.
4. Acceptable Use
You must not use the website to:
- Break applicable law or violate another person’s rights.
- Upload or transmit malicious code, attempt unauthorised access, or disrupt website operations.
- Misuse forms, login features, payment services or communication channels.
- Collect another student’s personal information without authority.
- Submit false information or impersonate a student, parent, staff member or other person.
We may take reasonable steps to protect the website and its users against misuse.
5. Student Information and Privacy
Personal information is handled in accordance with our Privacy Policy, which explains the information that may be collected, how it is used, the role of service providers and how privacy-related requests can be made.
Parents and lawful guardians should help younger students use online services safely. Please do not post or share student IDs, phone numbers, addresses, login codes or fee details publicly.
6. Online Fees and Payments
If online fee payment is offered, the payment amount, applicable fees or fines, payment status and other transaction details shown during the process should be reviewed before confirming payment.
- Payments may be processed by an external payment provider, such as Razorpay, as identified during checkout.
- A transaction is treated as paid only after the Academy’s authorised payment-verification process confirms successful payment.
- Do not share OTPs, UPI PINs, card PINs or banking passwords with anyone claiming to represent the Academy.
- Failed, pending, duplicate or disputed transactions should be reported to the Academy with the relevant transaction reference. Do not send secret payment credentials.
- Refunds, cancellations, late fees and payment adjustments are subject to the Academy’s applicable fee and refund policy and any applicable law.
These Terms do not replace a separate Fee Payment, Cancellation and Refund Policy. Where a specific payment policy applies, please read it before making a payment.
7. Accuracy and Availability of Content
We make reasonable efforts to provide useful and up-to-date educational information. However, content may contain errors, may need correction or may not always reflect later syllabus or examination changes. Students should also follow the official instructions and materials issued by their relevant educational board or school.
We do not guarantee that the website or every resource will always be available, uninterrupted or error-free. Maintenance, network issues, third-party outages or technical problems may temporarily affect access.
8. Third-Party Services and Links
The website may link to or use third-party platforms for hosting, notifications, educational resources, app distribution or payments. Those services may have separate terms, privacy policies and availability conditions. We do not control independent third-party services and are not responsible for their policies or content, except to the extent required by applicable law.
9. Intellectual Property
The Academy’s website design, branding, logos and original content are protected by applicable intellectual property laws, except where otherwise stated. These Terms do not transfer ownership of any content to you. You retain any rights you hold in content you lawfully create and submit, subject to any separate permission or agreement.
10. Limitation of Responsibility
To the extent permitted by applicable law, the Academy is not responsible for losses arising from temporary website unavailability, user failure to protect account credentials, internet or device problems, or independent third-party services beyond our reasonable control.
Nothing in these Terms excludes or limits a right, liability or remedy that cannot lawfully be excluded or limited under applicable law. These Terms do not affect any mandatory consumer or other legal rights.
11. Suspension or Changes to Services
We may update website features or these Terms as our services, security needs or legal obligations change. The latest version will be published on this page with an updated date. Where required, we will provide notice or seek consent before changes take effect.
We may restrict access where reasonably necessary to address security risks, suspected misuse or a breach of these Terms, subject to applicable law.
12. Governing Law
These Terms are subject to the laws of India. Any dispute will be handled by the competent authorities or courts having jurisdiction under applicable law. Nothing in this section removes any mandatory legal rights available to a user.
13. Contact
Laxmi Niwas, J.C. Bose Lane, South Dhadka Road, Asansol – 713302, West Bengal, India.
Email: ashokbdn8900@gmail.com
For questions about these Terms, please contact us by email. Do not include passwords, OTPs, UPI PINs or other secret authentication credentials in your message.